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What is OnTap ?

OnTap with Arctic Leaf is a discussion series where merchants and industry leaders join us for open, honest conversations about what's actually working in e-commerce. Each episode features expert tips, real solutions, and proven strategies from people who've been in the trenches.

he series has wrapped up its main run, but follow us for occasional special episodes!

OnTap Episodes

Check out our OnTap episodes below. We've got full discussions and quick-hit minis for when you're short on time!

OnTap Series

Ecommerce Strategy • Growth & Optimization • Technology & Tools

OnTap: Episode 1 - Grow Your CBD Brand's CLV w/ BigCommerce & Klaviyo

CBD sales spiked 39%. Learn replenishment flows, educational content, and tactics that build trust during COVID-19.

OnTap: Episode 2 - Avoid Accessibility Lawsuits w/ BigCommerce & accessiBe

Mid-market brands are getting hit with demand letters. Learn ADA compliance tools to protect your business legally.

OnTap: Episode 3 - How SMS Marketing Unlocks Growth for Your Ecommerce Business

SMS gets 90% read rates in 3 minutes and 8x email CTR. Discover how to drive serious ROI without annoying customers.

OnTap: Episode 4 - How to Elevate Your Brand With a Strong Subscription Strategy

Subscription merchants see 4-6x higher CLV. Learn models and tactics that turn one-time buyers into loyal subscribers

OnTap: Episode 5 - The Future of Data with GA4

Universal Analytics ends July 1, 2023. Get your migration plan before you lose data and learn GA4's new tracking

OnTap: Episode 6 - Using Data Science to Cultivate CLV

Learn how zero-party data and "non-creepy" personalization boost CLV. Explore data-driven UX, the "P-Alive" model, and why micro-influencers win in 2026.

OnTap: Episode 7 - The Future Of Data With GA4 - Part 2

Master GA4's event-based model, avoid tracking bugs, and set up e-commerce events before Universal Analytics dies

OnTap: Episode 8 - The Referral Revolution With Mention Me

Referred customers spend 11% more and refer 5x as often. Turn satisfied customers into advocates beyond discounts

OnTap: Episode 9 - The Future Of Data With GA4 - Part 3

Export your UA data before it's gone. Final GA4 setup tips for conversions, custom reports, and reliable tracking.

OnTap: Episode 10 - EcoCart x Sustainability

66% of customers care about sustainability. Learn how carbon offsetting boosts conversions by 22% and retention by 62%.

OnTap: Episode 11 - The Dynamic Trend towards B2B E-commerce

B2B e-commerce will hit 39% by 2030. Discover the crawl-walk-run approach and strategies to capture growth now

OnTap - A Discussion Series

OnTap: Episode 1 - Grow Your CBD Brand's CLV w/ BigCommerce & Klaviyo

OnTap: Episode 1 - Grow Your CBD Brand's CLV w/ BigCommerce & Klaviyo

CBD sales spiked 39%. Learn replenishment flows, educational content, and tactics that build trust during COVID-19.

OnTap: Episode 2 - Avoid Accessibility Lawsuits w/ BigCommerce & accessiBe

OnTap: Episode 2 - Avoid Accessibility Lawsuits w/ BigCommerce & accessiBe

Mid-market brands are getting hit with demand letters. Learn ADA compliance tools to protect your business legally.

OnTap: Episode 3 - How SMS Marketing Unlocks Growth for Your Ecommerce
Business

OnTap: Episode 3 - How SMS Marketing Unlocks Growth for Your Ecommerce Business

SMS gets 90% read rates in 3 minutes and 8x email CTR. Discover how to drive serious ROI without annoying customers.

OnTap: Episode 4 - How to Elevate Your Brand With a Strong Subscription
Strategy

OnTap: Episode 4 - How to Elevate Your Brand With a Strong Subscription Strategy

Subscription merchants see 4-6x higher CLV. Learn models and tactics that turn one-time buyers into loyal subscribers

OnTap: Episode 5 - The Future of Data with GA4

OnTap: Episode 5 - The Future of Data with GA4

Universal Analytics ends July 1, 2023. Get your migration plan before you lose data and learn GA4's new tracking

OnTap: Episode 6 - Using Data Science to Cultivate CLV

OnTap: Episode 6 - Using Data Science to Cultivate CLV

Learn how zero-party data and "non-creepy" personalization boost CLV. Explore data-driven UX, the "P-Alive" model, and why micro-influencers win in 2026.

OnTap: Episode 7 - The Future Of Data With GA4 - Part 2

OnTap: Episode 7 - The Future Of Data With GA4 - Part 2

Master GA4's event-based model, avoid tracking bugs, and set up e-commerce events before Universal Analytics dies

OnTap: Episode 8 - The Referral Revolution With Mention Me

OnTap: Episode 8 - The Referral Revolution With Mention Me

Referred customers spend 11% more and refer 5x as often. Turn satisfied customers into advocates beyond discounts

OnTap: Episode 9 - The Future Of Data With GA4 - Part 3

OnTap: Episode 9 - The Future Of Data With GA4 - Part 3

Export your UA data before it's gone. Final GA4 setup tips for conversions, custom reports, and reliable tracking.

OnTap: Episode 10 - EcoCart x Sustainability

OnTap: Episode 10 - EcoCart x Sustainability

66% of customers care about sustainability. Learn how carbon offsetting boosts conversions by 22% and retention by 62%.

OnTap: Episode 11 - The Dynamic Trend towards B2B E-commerce

OnTap: Episode 11 - The Dynamic Trend towards B2B E-commerce

B2B e-commerce will hit 39% by 2030. Discover the crawl-walk-run approach and strategies to capture growth now

OnTap Lite Series

Design & Branding • Process & Communication • Team Insights

OnTap Lite - Episode 1 - How To Build A Memorable E-Commerce Brand

First impressions happen in 0.05 seconds. Learn the strategy behind colors, positioning, and brand consistency.

OnTap Lite - Episode 2 - Harnessing the Power of AI: Content Marketing Edition

Use AI for brainstorming and speed without losing your human voice. Practical ChatGPT tips for content creators.

OnTap Lite - Episode 3 - Communication: A UX Designers’ Superpower

Clear communication prevents scope creep and contradictory feedback. Tools and tactics for smoother UX projects

OnTap Lite - Episode 4 - How UX Design Creates Great E-Commerce Experiences

Smart taxonomy and navigation help customers find what they need. Real case studies from automotive to craft sites

OnTap Lite - A Mini Discussion Series

OnTap Lite - Episode 1 - How To Build A Memorable E-Commerce Brand

OnTap Lite - Episode 1 - How To Build A Memorable E-Commerce Brand

First impressions happen in 0.05 seconds. Learn the strategy behind colors, positioning, and brand consistency.

OnTap Lite - Episode 2 - Harnessing the Power of AI: Content Marketing Edition

OnTap Lite - Episode 2 - Harnessing the Power of AI: Content Marketing Edition

Use AI for brainstorming and speed without losing your human voice. Practical ChatGPT tips for content creators.

OnTap Lite - Episode 3 - Communication: A UX Designers’ Superpower

OnTap Lite - Episode 3 - Communication: A UX Designers’ Superpower

Clear communication prevents scope creep and contradictory feedback. Tools and tactics for smoother UX projects

OnTap Lite - Episode 4 - How UX Design Creates Great E-Commerce Experiences

OnTap Lite - Episode 4 - How UX Design Creates Great E-Commerce Experiences

Smart taxonomy and navigation help customers find what they need. Real case studies from automotive to craft sites

more educational content

Visit and subscribe to our YouTube channel for practical content on our processes, marketing tactics, tools, and resources worth knowing.